Answers to the questions business owners ask before they order a website, a store or a chatbot — with real prices, timelines and an honest «you don't need this yet» when that's the answer.
A calm guide to choosing a CRM for a small business: when a spreadsheet still works, what free plans really cover, when an off-the-shelf CRM fits, and when a custom system is justified.
Google is testing a Gemini feature that calls local businesses on a customer's behalf — booking, checking stock, rescheduling. Here is how to make sure those calls end in a booking.
How a WhatsApp chatbot takes orders and reservations for a restaurant, what it needs to connect to, when a scripted menu beats AI, and when the honest answer is that you do not need one.
Microsoft disrupted EvilTokens, a subscription phishing service that used a chatbot to read stolen inboxes and pick payment targets. Here is how it got past MFA and what to change this month.
A Telegram chatbot handles requests, bookings and repeat questions — if you know which of those you actually have. Where a script is enough, where AI is needed, and what it costs.
A hacker crew poisoned hundreds of open-source packages and breached over a thousand companies before arrests. Here is how that reaches your website, and what to ask your developer.
A lab test showed an AI agent with no write access still causing a CRM record to change, because the tool running behind it had the credentials. Here is what to check before an agent touches customer data.
A three-person team chained a forum image bug and an account takeover flaw to reach OpenAI employee accounts, using an off-the-shelf AI model. Here is the basic hygiene every small company should fix.
Some businesses run fine on Instagram and Google Maps. Others lose money every month without a site. Here is how to tell which one you are — including payments, ads and trust.
A study of 1,249 ChatGPT answers found the model reads a pre-built card — title plus a 200-character snippet — instead of your page in 93% of fast answers. Here is what to fix.
What an AI agent on WhatsApp really solves in customer service, how it is built on the WhatsApp Business API, what it costs to set up, and when a simple rule-based bot is the smarter choice.
Fake candidates, fake recruiters and malware hidden in test tasks are turning job interviews into an attack channel. Here is how the scams work and which checks a small company can add this week.